NEED Easy Remote Support Tool?
Remote tech support can get much easier with Yeastar Remote Management. Wonder how? Here we list 3 common scenarios you might encounter and find Yeastar Remote Management extremely useful when providing remote assistance services for your customer-premised S-Series VoIP PBX.
1. Establish a Remote Connection
Do doing port mapping become a burden for your customers and pose extra workload for your technicians? You need a tool that can help you solve remote problems without complex steps or difficult preparations.
2. Remote Desktop Access and Privacy Concern
Remote desktop sharing becomes unfavorable for your customers as it reduces their work efficiency and risks data breaches. Yeastar remote management can help this by providing secure remote access while freeing your client’s computer.
3. Need Instant Help from Distributor or Directly from Yeastar
When you can’t fix a customer PBX problem and need instant help from your distributor or directly from Yeastar, just send over the authorized remote PBX access URL and let distributor or Yeastar help you fix it timely and directly.
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